Advanced Water Heaters - Who Are We
Advanced Water Heaters is the #1 installation company in the nation specializing in tankless water heaters. From the initial sales phone call, to installation and technical follow-up, our services are top notch. Our sales department knows more about tankless water heaters than most licensed plumbers. Our installers have advanced technical capabilities unsurpassed by none, with an expertise developed by proper technical training coupled with sheer hands-on experience. In fact, they have installed more tankless product than any other individual in the nation. Lastly, after the installation is performed, we are here to support you. Should any questions or unlikely issues arise from the product or our services, our emergency line is open 24/7. We also offer technical troubleshooting right over the phone after your installation is complete.
History. Advanced Water Heaters was founded by Jason Hayes in 1997 (incorporated in 2003). Jason is a young entrepreneur who now has over 15 years of experience in the plumbing industry, and twelve years as a business owner. He built the company from scratch, paying for advertising with borrowed money, and living day-to-day, water heater-to-water heater, not knowing whether or not his next month's mortgage would be paid. Given he is a highly talented and uniquely skilled individual, he was able to win bids by charging low prices, combined with high-quality and speedy work (he was able to achieve double the volume of most individual installers, yet be home in time for dinner). In other words, he made little profit, but spread over many jobs he made an honest and fair living. Years later, the company has grown into a very successful business built on the principles Jason learned early in his career: high volume, high quality, low prices. Now, Advanced Water Heaters has risen to the top as the largest and the premier installer of tankless water heaters in the Nation. We install water heaters in Orange County, and throughout most of LA County, Riverside, San Bernardino and San Diego.
Our installers are top-notch. Aside from having extensive plumbing backgrounds and product specialization found nowhere else, our factory-trained installers are uniquely gifted and extremely talented in their profession. Atop of that, they are friendly, on time, and honest. Our company has worked with most of its installers in one form or another for over ten years each, so we know they are highly loyal, dependable and trustworthy members of our company. Nevertheless, we still implement the old saying "trust but verify". In other words, we base our installer compensation NOT on how much they can charge our customers, but rather based on the overall customer experience, satisfaction and the overall quality of work performed. Not many plumbing/installation companies can say that.
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What's Behind Our Success
We believe the company's success is attributable first and foremost to the founder's uncompromised commitment to excellent customer service. In fact, a growing percentage of the company's business is generated by word of mouth. Aside from competent and friendly service, we focus on honesty. We have a zero tolerance policy towards employees, ensuring that the customer is treated fairly, and honestly. Also, the company is one of few that offers a two-hour install window (the industry norm is four or more hours), meaning you don't need to miss a whole day of work, or wait around all day to have your water heater installed.
Did we forget to mention that Advanced Water Heaters also has some of the best rates in the industry, undercutting the large home-improvement stores, and almost all other competitors. Call around and see for yourself. One of the reasons for our great price is specialization, which has launched us to new heights. We focus on high volume coupled with high quality. Meaning the end customer receives one of the best rates in the industry, yet receives high-quality work that carries a much higher value than what we actually charge.
Being Green Has Also Helped Us Succeed
Today, people are more environmentally aware than ever before. People are realizing that small changes in our lifestyles can have huge impacts on the environment and on the world. That's why we're seeing habits and lifestyles changing daily. Have you noticed separate trash containers for recyclables, the growing popularity of Hybrid vehicles, increased sales of energy efficient light bulbs, and yes, increased demand for tankless water heaters? In fact, did you know that North America is the last continent that relies on less-efficient, less-clean tanked water heaters? That said, tankless water heaters reduce not only energy consumption, but also harmful pollutants known as NOx emissions. That is why more and more families are choosing to go green and are installing tankless water heaters than ever before. Why? Because they know every little bit counts, and that's huge when they consider the legacy they want to leave their children.
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